Privacy Policy

1. Introduction

PICTUR AI ("PICTUR", "we", "us") is committed to privacy and data protection. This Privacy Policy explains how we handle personal information—data that identifies you such as your name or email. Other information is treated as non-personal unless combined with personal information.

By using pictur.ai or related services (the "Services"), you agree to this Privacy Policy.

2. Scope of this Policy

This Privacy Policy applies to our website, applications, and other products and services referenced on pictur.ai. It covers how personal information is collected, used, and shared.

Third-party services integrated with our Services follow their own privacy policies.

3. Information We Collect

We collect information directly from you, automatically when you use the Services, and from third parties:

• Contact information (e.g., name, email) you provide.
• Content and files you upload or provide to use the Services (e.g., images, prompts, generated assets).
• Device information and identifiers (e.g., IP address, browser type, operating system).
• Usage data such as pages visited, features used, and interactions.
• Information from third-party sources (e.g., social networks and service providers) when you connect or otherwise authorize sharing.

4. How We Use Information

We use personal information to:

• Deliver, operate, and improve the Services.
• Communicate with you about updates, offers, and transactional matters.
• Provide customer support and respond to inquiries.
• Maintain security, prevent abuse, and monitor performance.
• Comply with legal obligations.

PICTUR AI does not use customer uploads, prompts, or generated outputs to train any machine learning models.

5. Information Sharing

We do not sell personal information. We share information only under these conditions:

• With your consent.
• With third-party service providers that assist in delivering the Services (e.g., cloud infrastructure, analytics, payment processing) under confidentiality obligations.
• To comply with laws, regulations, legal processes, or governmental requests.
• To protect the rights, property, or safety of PICTUR, our users, or the public.
• In connection with a merger, acquisition, financing, or sale of assets, where we will provide notice before personal information is transferred.

6. Data Protection

We implement robust physical, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No system is 100% secure; please use strong passwords and review your account regularly.

If we become aware of a data incident that affects your information, we will notify affected users as required by law so they can take protective measures.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting requirements.

Generated files and uploads may be deleted automatically after a defined retention window or when you remove them from your account.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, object to processing, or request portability of your personal information. You can exercise these rights by contacting us at the email below. We will respond in accordance with applicable law.

• EEA, UK, and Swiss users: Rights under the GDPR include withdrawing consent at any time and lodging a complaint with a supervisory authority.
• California users: Rights under the CCPA include opting out of the sale of personal information and receiving additional disclosures about personal information collected.

9. International Data Transfers

PICTUR AI operates globally. By using the Services, you understand that your information may be processed in the United States or other jurisdictions where we or our providers operate. We take appropriate safeguards to protect data in accordance with applicable laws.

10. Children’s Privacy

The Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material updates we will revise the "Last Updated" date and provide additional notice if required.